Nexxtech Wireless Mouse

[Kris]

Bought a couple of Nextech wireless mice a couple weeks ago. The one I use on my laptop works fine but the one on my colleagues laptop has stopped working. I get a Code 43 error message that windows has detected a problem and shut the device down. Can't seem to get it back working. She is using Windows 7 on an HP machine if that helps.

https://www.thesource.ca/en-ca/computers-and-tablets/computer-accessories/mice/nexxtech-wireless-optical-mouse---black/p/108042956

Any suggestions,
Kris

[Skhilled]

Have you tried updating the drivers for the mouse yet?

Alternately, you can try one of these methods:

https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/code-43-error-for-device-on-usbdevice-usb-mouse/67842345-156c-4441-9eb2-7d949916323a

https://www.lifewire.com/43-errors-explained-2619238

http://www.pcworld.com/article/2902263/this-trick-can-quickly-fix-many-mysterious-hardware-failures.html